At Softphone VIP we have an extensive product range in order to allow us to provide the most feasible solutions to our clients. Whether on the telecommunications side of business, you are looking for a pbx system, cloud based or on-site or a simple gateway whereby you are a happy with your current equipment it is offered below. On the internet side we pride ourselves on bringing the latest innovations to your company, and therefore have internet packages ranging from fibre, wireless fibre to a more standard LTE.
As part of our value of service, we focus our business around the client, therefore at sales stage as well at after sales we always provide clients and there employees with full system training, ensuring a smooth transition to the new internet and telecommunications provider.
A cloud based PBX is also known as a Hosted PBX phone system, it has the advantage of having no hardware or maintenance costs. This system has the ability to provide a company with scalability, flexibility and is perfect for a fast growing company, constantly increasing there number of lines in use.
This Option allows you the to add phones, locations as well as upgrading your features when necessary due to changes or growth in your business. Cloud PBX provides you with reliable business phone service and a host of powerful call handling features, like call forwarding, auto attendant, call recording and many more.
SIP Trunking is a solution that allows you to connect an existing PBX system to the cloud. This means you would only pay for the lines that the business requires. The SIP system routes your international calls through the cloud, allowing you to benefit from far lower call charges.
A VOIP gateway solution is the ideal package for larger businesses who are happy with there current phone systems. Cloud based technology enables efficient use of legacy systems, which helps to reduce hardware investment and maintenance.
A gateway is a simple solution that allows you to join our network without switching out your current equipment. A gateway system much like SIP trunks are scalable, this allows you to add multiple gateways as the business grows to accomodate the need for increased business lines. Due to the nature of a gateway system it is a very affordable system of you are happy with your current equipment.
This refers to the process of sending and receiving faxes over the internet network rather than a telephone network. The biggest benefit of utilising fax over VOIP is the ability to send faxes over the internet at a much more affordable rate than through telephone, especially applicable to companies doing international business.
At Softphone VIP one of our biggest goals we strive to attain is to continuously bring our clients the latest innovations in our sector, we take our service very seriously and therefore we were the first company in South Africa to introduce remote maintenance support. To this day this is absolutely vital in seperating us from our competitors, as very few companies have been able to replicate our successes in providing quality remote maintenance support. This allows us to login to your unique portal at any given point in time, this is achieved through plugging in a device to your network without disrupting your business.Remote maintenance support would be utilised at the request of the client to diagnose and find a quick and efficient solution to any issues being experienced by our clients . OUR unique innovations allow us to attend to problems remotely through our server, and therefore we can sort out issues alot faster than our competitors.
Another one of our first innovations that up until this day still plays a crucial role in our successes is the concept of dual redundancy. With the installation of every new system whether a large or small company we will incorporate dual redundancy. This is a method whereby components of our systems are duplicated, providing redundancy, in the case one should fail. This allows our company to guarentee your phone systems to have 100% uptime in the majority of instances. This is because of the process of dual redundancy whereby the system will move between the best internet speeds.
Over the last last few years the company has really been able to take the business to new levels, specifically our ability to successfully implement new systems at call centers across South Africa. This has mainly been achieved through the competitive price deals we are able to offer our clients, mainly due to the relationships we have built with our suppliers and partners through the years.
The latest developments in the internet technology world is the incredibly fast speeds of fibre internet. Fibre gets its name from the use of plastic or glass cables rather than old school copper cables, allowing for far greater speeds in the transfer of data. Our company focuses on providing a quality user experience to our clients, subsequently our fibre lines reach up to speeds of 100mb per second.
Wireless air fibre is another new age development that allows us to provide high speed internet connections while remaining completely wireless. This solotion is a perfect fit for a company requiring moderately fast internet speeds, that uses fixed location microwaves, rather than phone or cable lines in providing you internet access to your location. At Softphone VIP we have consistent wireless air fibre speeds of around 50mb per second.
Long term evolution refers to a standard for smooth and efficient transition toward more advanced leading- edge technologies to increase the capacity and speed of wireless data networks. LTE is often referred to as wireless broadband. At Softphone VIP we believe it is the perfect fit for smaller companies requiring medium paced internet services.
We believe in providing our clients with the most suitable solutions for there specific business requirements. Whatever phone system or internet solution you may have opted for, we are happy to say that we include many value added features at no extra charge. These include call forwarding, hunting facilities, call recording, customer login portals whereby you can manage your account as well as access accounts and statements online and many other important documents. All of these are included at no extra charge, as well as a comprehensive system training to be able to access it all.
Softphone VIP is a business who has been building a successful business over the last 5 years based on our favourable reputation in the industry.
We are proud to say we have worked and implemented successful new phone and internet services from multi-national corporations to smaller franchise based businesses. At the end of the day we understand the client is king and will always go over and beyond in order to provide you with the service you expect from a company of our stature.
Some of our most successful installations and new clients on board our network include Mahindra South Africa, BP fuel stations, Citroen, Midas, Meltwater South Africa, GLI Africa, Waptec, Water Skills and Potatoes S.A. with each of these clients as well as our many other loyal Softphone VIP clients we continuously strive to improve and build our relationships in order to maintain a long lasting business friendship.
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Softphone VIP is a new age telecommunications and internet provider in the greater South Africa area. The company has been in existence since May 2012, and thanks to our loyal clients each year we are going from strength to strength. The main focus of the business is to provide competitive telecoms and internet solutions to companies, while always keeping our clients up to date with the latest developments in the industry.
The main client base of our company is the corporate world, doing business to business installations. As part of our philosophy however it is important to note that there is no company too small, nor is there a company too large that our capable staff will not handle efficiently and professionally. As a company we like to do the transistion to our network correctly the first time round, and therefore conduct extensive studies before, during and after the entire process in order to ensure we have provided a solution that is applicable to your companies unique profile. Softphone VIP holds itself accountable to many of its values, the main one being service. Our employees whether the Chief Executive Officer or Personal Assistant will always strive to give you the best in service experiences, this has been a key driver in our successes over the years.
The company is very proud to be a forefront leader in bringing some of the newest telecommunications and internet developments to South Africa. Softphone VIP differentiates itself through its unique remote maintenance support, as well as dual redundancy, both explained under the products section. This has played a crucial role in the company building a strong competitive advantage over our competitors, and contributes to the current stronghold we have in the market.
Softphone VIP is a company that believes in creating a better future for our country, therefore we have employees throughout our many country wide offices, waiting to access and complete your telecommunications and internet requirements.
A large amount of the recent successes of Softphone VIP can be attributed to the positive relationships we have formed with other companies in the industry, through re-seller agreements. As a company we are open to negotiations with other players in the industry, assisting with the telecommunications side of a business in many instances, where your company only provides internet services. In all cases we believe strongly in a mutually beneficial relationship where both parties subsequently benefit from the relationship.
We currently have many dealer, re-seller agreements in existence, whereby beneficial synergies are created within the industry. Softphone VIP encourages similiar companies to get in contact with us today, whereby your company could have the opportunity to represent and distribute Softphone VIP products and services today, when required to keep your customers happy.
Softphone VIP is a young and energetic company , fast growing in the telecommunications and internet space.
If you are looking for an exciting career opportunity, with good growth possibilities in the future send us your cv today.
More specifically we are always on the lookout for talented sales reps, who have the ability to manage themselves, while being ambitious and driven to achieve great milestones in the world of sales. A career in sales at Softphone VIP would be a great choice for a candidate who wishes to determine there own income, with no ceilings in place.
The company is constantly on the lookout for talented candidates who can play important support functions in the company.
These range from technical support and installations, personal assistants as well as admin support.
Get in contact with us today in order to discuss a possible future with a leading company, in the digital communications space.